Enterprise Holdings - IT Service Automation
There are increasingly organizations which realizes the importance the IT Management is for their business. The way a company is able to efficiently store and retrieve their data will greatly help it to be managed well and resulting in good services for their clients.
Car rental company Enterprise Holdings is deploying ServiceNow’s cloud services for IT service automation.
Enterprise Holdings who runs 3 large car rental companies is using ServiceNow to ensure that efficiency will be enhance throughout their global departments.
The company, which runs Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands is using ServiceNow to help consolidate and simplify IT management. The company’s IT team chose the ServiceNow product to provide a more agile and automated workflow across its global departments.
Enterprise Holdings has used ServiceNow to move to ITIL, the IT service management (ITSM) framework for running IT services efficiently. The software, which is deployed as a cloud service allows Enterprise Holdings’ IT department to provide a transparent incident, problem and change management, the company said.
It is also planning to use ServiceNow for service catalogue and service request automation providing employee self-service and faster access to IT services….
Increased in the efficiency of how things are being run will in the long term assist an organization in improving productivity and given customer a greater experience in utilizing the services rendered. When an organization does not improve the way things are done, they will eventually be outdone by their competitors.
More at Enterprise Holdings uses ServiceNow to boost IT management
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